To manage e-marketing data efficiently in this day and age means being able to measure in real time the results of strategic information campaigns and instantly gauge the pulse of the market. It also means being able to offer many communication platforms to its clientele and personalizing each customer contact like never before.

Armed with an experienced team and a leading-edge technology infrastructure, Synergie-Contact offers unique integrated e-marketing services that cover each and every stage of any strategic, detailed planning, implementation or analysis campaign.

Customer management strategies already provided exponential added value to existing databases by making it possible to regroup information. Now, the telephone-computer convergence developed by Synergie-Contact greatly increases this potential by covering all channels of communication with the client and all e-marketing applications:

• Loyalty program
• Market segmentation
• Data warehousing and data mining
• Multidimensional data analysis
• Direct and cross sales
• E-mail campaigns
• Introduction of new products