A career in a call center in Montreal ...
You
are familiar with the Web? Communicating with people always pleases
you? You are also looking for a rewarding career?
Join the Synergie-Contact team, the contact center that humanizes
the Web!
At
Synergie-Contact, we actively promote talent and fairness. Individual
differences are, in our view, what make us all richer collectively.
We always favour dynamism at work, personal growth and autonomy
and we reward effort, commitment and success.
Be
part of the growth and success of our company! By joining the Synergie-Contact team, you will receive quality training and an opportunity
to perfect your skills in the areas of information technology and
customer service.
Positions
available at Synergie-Contact:
Outbound Contact Customer Support Representative
Inbound Contact Customer Support Representative
Traffic Controler Scheduling
Outbound
contact Customer Support Representative
You report to the Team Leader and ensure a close link with target
clientele. You will focus on telephone sales and must, during client
projects, ensure the complete satisfaction of the partner-client
once activities are underway.
Inbound
contact Customer Support Representative
You report to the Team Leader and ensure a close link with target
clientele. You must respond to customer calls by providing the highest
quality of customer service. You must also, whenever possible, take
the opportunity to promote and sell the products and services available.
Traffic controler Scheduling
You report to the Director of Operations and you are responsible
for all client contact, staff planning and producing all Customer
Support Representative work schedules, using state-of-the-art workforce
management software. Staff planning will be carried out in an efficient
manner that also maintains a balance between the needs of the company
and those of the employees.
Would
you like to join our team? Do you have any questions?
Feel free to contact us now:
cv@synergie-contact.com
| Phone |
: (514) 788-5000 |
| Fax |
:
(514) 788-2555 |
|
